Direct sales companies have some unique business requirements because of the nature of their business. Consultants/Advisors sell the products directly to the consumer, so essentially this type of company assists the consultant in running his/her own business. Since orders are shipped directly to the consumer, backorders and returns have a negative effect on the consultant as well as the company. Retaining consultants is a priority for the direct sales organization, which means that order accuracy and efficient order fulfillment are especially important.
QC Software (www.qcsoftware.com) is the leading provider of Tier 1 warehouse control systems to the warehousing and distribution industries. Since 1996, QC Software, utilizing state of the art technology combined with extensive research, development, and rigorous testing, has developed the QC Enterprise suite of products.
QC Software introduced a newsletter titled Material Handling Digest.
Beyond a message from QC Software president, Rich Hite, this important publication discusses powerful shipping solutions, how to increase picking efficiency, and How WCS Benefits Direct Sales organizations.
Because virtually all orders are customized, inventory control is more complex and order fulfillment must be individually cartonized in high volumes. A WCS, as opposed to a WMS, is better able to handle these types of issues because it provides a single point of control to direct and manage all warehouse operations. In addition, a WCS modification is easier and significantly less costly than a WMS modification. A WCS can be modified within days, whereas it may take weeks to modify a WMS. And for a company with multiple locations, QC Software can typically modify and install the software at a fraction of the cost incurred with the first installation.
Our customers have realized a lower cost per order with our WCS, in part by providing practical solutions that improved order accuracy and the quality control process. For one direct sales company, we installed a feature that allowed them to check for order accuracy by weight, which was significantly faster than manually checking each container. Another solution was to install a quality control module that provided system flexibility, allowing quality control employees to monitor order integrity using various criteria to target specific areas. They were able to set the percentage of orders to be verified by advisor, shipper, SKU, location, etc.
Designed to be modular in nature, easily configurable, and platform independent, this highly scalable solution satisfies the needs of any size warehouse. QC Software also professional affiliations with the, DSA, Council of Supply Chain Management Professionals, the Warehousing Education and Research Council, and Material Handling Industry of America.
QC Software, Inc.
Jerry List
(513) 469-1424
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