For Microsoft Dynamics products to really work for your specific needs, you’ll need the help of certain people who will tailor-fit the applications into your organization’s system. These people are no other than Microsoft Dynamics consultants. There are actually two breeds of this kind: the application consultant and the technology consultant.
Of the two, the application consultant makes sure that the developers are aware of the specific needs of the client. Thus, he spends a lot of time with the client, spending tireless hours taking notes of what the other party wants to do. Since it is assumed that he knows a great deal about his products, Microsoft Dynamics solutions in this case, it is also expected for him to give his own suggestions.
Towards the end of the development cycle, he will take part in a lot of testing, as well as prepare testing scenarios to make sure that the application undergoes a rigorous screening process before being released to the client. Finally, when the time comes for the client to accept the product, he shifts into the role of assisting in the setting up process, e.g. configuring modules and setting security rights.
The technology consultant also interacts with the client. However, while the application consultant spends more time with the client himself, the technology consultant works more closely with the client’s IT department. Both this Microsoft Dynamics consultant and the IT department ensure that all necessary infrastructure and software requirements are met.
In other words, this Microsoft Dynamics consultant will take part in configuring operating systems, the database server, as well as coordinate with the network administrator to ensure optimum connectivity. In the same manner, he must make sure that a highly scalable architecture is implemented so that the application can adapt to possible growth and expansions of the organization.
Both types of consultants should be well versed not only with Microsoft Dynamics solutions but other Microsoft products as well. Hence, he should know the ins and outs of products like Microsoft Dynamics Navision, GP, AX, and CRM. In addition, he must also know other applications like Microsoft Exchange Server or MS SQL Server. Only then will he be able to give recommendations that will truly work optimally.
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